SMS Terms
Last updated 6 November 2026
These terms explain how Spotbagger text alerts work. They sit alongside our Terms of Service and Privacy Policy.
About Spotbagger text alerts
Spotbagger text alerts are operated by Heysailor Pty Ltd (ABN 35698138162). We text you about booking cancellations on the tracks and dates you watch, and a few related account messages.
What we text you
If you opt in, we send:
- alerts when a booking cancellation opens a spot you are watching;
- account and credit alerts, like low credit or a paused watch;
- confirmations, like a top-up or a referral reward; and
- sign-in and verification codes.
How you opt in
Texts are off until you turn them on. In Account settings, under Phone number, you enter your mobile number and tap Continue. We then show a consent screen with your number in it. It lists every kind of text we send. Nothing is sent until you tap Yes, text me. We then text you a 6-digit code to confirm the number, and send US and Canadian numbers one confirmation text. If you tap No thanks, nothing is sent and your alerts arrive by email only.
The full flow for US and Canadian numbers, which we text from our toll-free number (+1 833 278 8073), is shown step by step below.
How often
Message frequency varies with how many watches you have and how often spots open.
Cost
Spotbagger does not charge for texts. Message and data rates from your carrier may apply.
Opting out
Reply STOP to any Spotbagger text, or switch text alerts off or remove your number in Account settings. Reply START to resubscribe. The account page also has a Turn texts back on button that opens your messaging app with START ready to send. Reply HELP for help, or email hello@heysailor.nz. Where your carrier or country doesn't support replies, turn texts off in Account settings instead.
Your number stays private
We use your mobile number only to send you Spotbagger texts. We do not sell, rent or share mobile numbers or SMS opt-in consent with third parties for their marketing. Our SMS provider, Twilio, processes the number only to deliver our messages.
Carriers
Carriers are not liable for delayed or undelivered messages.
More information
Read our Terms of Service and Privacy Policy.
How opting in works
These are the screens shown when someone adds a US or Canadian mobile. The number is an example.
Step 1. Enter your mobile in Account settings
Phone number
Add your mobile to get text alerts. A text reaches you before an email does.
Step 2. Agree to receive texts. Nothing is sent before this.
Turn on text alerts?
Spots go fast. A text reaches you before an email does.
By tapping “Yes, text me”, you agree to receive text messages (SMS) from Spotbagger at +1 555 010 0123. We will text you:
- Alerts when a booking cancellation opens a spot you are watching
- Account and credit alerts, like low credit or a paused watch
- Confirmations, like a top-up or a referral reward
- Sign-in and verification codes
Message frequency varies with your watches. Msg & data rates may apply. Reply STOP to opt out at any time, or HELP for help. Texts are optional: you don’t need them to use Spotbagger or to buy credit.
See our Terms, Privacy Policy and SMS terms.
Step 3. Confirm the number with the code we text you
Enter the 6-digit code sent to +1 555 010 0123.
Step 4. We send one confirmation text
From +1 833 278 8073
Spotbagger: You're signed up for text alerts about booking cancellations on your watches, plus account alerts and sign-in codes. Msg freq varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.